How do I set up my voicemail?

Modified on Thu, 16 May, 2019 at 9:15 AM

1.) Lift Handset and Press Voicemail button.


2.) When prompted enter password (ex: 1111) (you should receive an email with the new pin)


3.) Follow Voice mail prompts


4.) Press 8 for User Options


5.) Press 7 to enter your new Password (Your new password must be 4 to 10 digits and cannot contain # or *) enter new password followed by the #key


6.) The system prompts you to record your greeting for your callers.


7). Press 8 for User Options again


8.) Press 4 to record a greeting for your callers


9.) At beep record you’re greeting to your callers followed by the # key. Sample Greeting: You have reached ______, with Frontier Communications. I can help, but I am unable to answer your call at this time. Please leave your name, telephone number, and message. I will return your call as soon as possible. To reach an operator press 0.


10.) Press 3 to Erase Message, 7 to Review message, Press 9 to Save Message


11.) You will now be prompted to record your name for the Directory


12.) Press 8 for User Options


13.) Press 6 to record Name (record only your First and Last name here)


14.) At beep record your name, followed by the #key


15.) Press 3 to Erase Message, 7 to review message, Press 9 to Save Message. You have now successfully set up your mailbox, and can send and listen to messages or Hang up


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